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About the Customer Portal

Troubleshooting

  • Configuring a Samsung Tablet with Multiple User Accounts

    To add multiple User Profiles to a Samsung Galaxy Tablet you will require a gmail account. (The same gmail account can be used with all users on th...

  • Office 365: How do I log in as another user?

    Finding Out Your Default Browser The below steps must be performed on the default internet browser. This is the browser that automatically opens wh...

  • Samsung Internet | Clear Cache

    If a DiDi App is failing to login or the App has someone else's credentials saved to automatically login and you need to reset this, please follow ...

  • Microsoft Edge | Clear Cache

      If you ever need to delete/clear the cache in Microsoft Edge Browser then please follow these steps to do so.   Click on the 'Menu icon' represe...

  • Google Chrome | Clear Cache

    Windows / Mac OSX Shortcuts: Ctrl+Shift+Del (Windows) / Shift+Command+delete (Mac OSX)   Launch Google Chrome At the top right, click the men...

  • Internet Explorer | Clear Cache

    Windows Shortcuts: Ctrl+Shift+Del Select the Tools menu (via the Gear Icon) Drill down the Safety menu Click Delete browsing history... To ens...

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